...someone that has? http://www.abcnews.go.com/Business/story?id=3361743&page=1

What is your opinion of this?

not that letter, but I been having problems with sprint a good while ago I almost cancel the service. now they customer service get a little better but I want to switch because there are better options than sprint.

the letter that I got said that we (me an others) have won a court case against sprint but it was another scam because if we wanted to ask for what we won, we needed to renew the contract with sprint for 1 more year. so I said NO WAY!!!

oh i have not, but i WISH i did!!!

i HATE sprint, but i don't want to spend a gazillion dollars to switch, so i'm sucking up til my contract is over.

maybe....if i call cust. service a lot.....hmmmm.....



thanks!

EDIT:
i'd like to point out that if sprint did what it was supposed to do, then maybe they wouldn't have so many cust calls.
i have called them almost every month about charges that shouldn't be on my bill. i ask, how can i fix this, what do we need to do to fix this permanently. block whatever you need to blokc, i don't care, just please fix it.
6 months later...it's FINALLY fixed, but they disconnected my husband's line and gave him a new phone number, "by accident" and then i spent 4 hours with them one day to get his old number back!!

they are a train wreck.