Go Back   The Cellular Forums > Cellular Phone Service Providers > Sprint PCS

Reply
 
LinkBack Thread Tools Display Modes

  #1 (permalink)  
Old 06-08-2008, 03:51 AM
Marie Q Marie Q is offline
Junior Member
 
Join Date: Oct 2007
Posts: 4
Default I am on a Sprint PCS Plan that includes free Weekend & After 7 but I am

getting charged for these times? The gentlemen I speak with at Customer Service with Indian accents cannot tell me why this is happening and tell me there is no way to tell the times I called (then why am I being charged?). Has anyone else had this problem and why isn't there a record that shows what time your calls are made? I know mine were after 7 because I checked my minutes prior to 7 pm and after I made calls after 7:30 p.m. This is an ongoing problem I've had with Sprint PCS.


Reply With Quote

  #2 (permalink)  
Old 06-08-2008, 03:51 AM
randye009 randye009 is offline
Junior Member
 
Join Date: Jun 2008
Posts: 1
Default

Have you went down to your local Sprint store? They can check your billing from there. You can also monitor stats and usage at Sprints website. I'm on Sprint, so is my wife and a lot of our friends and have never had issues like you are describing. Good luck.
Reply With Quote

  #3 (permalink)  
Old 06-08-2008, 03:54 AM
confused!!!!!!!!!!!! confused!!!!!!!!!!!! is offline
Junior Member
 
Join Date: Jun 2008
Posts: 2
Default

switch to verizon ther are never any problems like that
Reply With Quote

  #4 (permalink)  
Old 06-08-2008, 03:55 AM
Angiegayle Angiegayle is offline
Junior Member
 
Join Date: May 2008
Posts: 4
Default

Okay so it sounds like you just have a coding issue on your bill, you can either ask for a detailed bill instead of the summary you are getting so you can see all the calls you have made, or you can go into a sprint store and have then make sure you are not being charged, its much easier to deal with a person face to face then to call someone in and talk to someone who doesnt speak english. A word of advice though, if your checking your minutes by pushing *4 for account summary, it states in the beginning that the summary does not include recent calls or calls made while roaming, so if your counting down by using that remember that it is a rough statment and that other minutes might have not been relayed yet. I would definetly go to a store and ask to be printed out a detailed bill with all your call log so you can see for yourself. Hope i helped, good luck.
Reply With Quote

  #5 (permalink)  
Old 06-08-2008, 03:55 AM
Angiegayle Angiegayle is offline
Junior Member
 
Join Date: May 2008
Posts: 4
Default

Okay so it sounds like you just have a coding issue on your bill, you can either ask for a detailed bill instead of the summary you are getting so you can see all the calls you have made, or you can go into a sprint store and have then make sure you are not being charged, its much easier to deal with a person face to face then to call someone in and talk to someone who doesnt speak english. A word of advice though, if your checking your minutes by pushing *4 for account summary, it states in the beginning that the summary does not include recent calls or calls made while roaming, so if your counting down by using that remember that it is a rough statment and that other minutes might have not been relayed yet. I would definetly go to a store and ask to be printed out a detailed bill with all your call log so you can see for yourself. Hope i helped, good luck.
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads for: I am on a Sprint PCS Plan that includes free Weekend & After 7 but I am
Thread Thread Starter Forum Replies Last Post
I have US cellular. If my family plan includes free mobile to mobile, is that Amie T US Cellular 1 04-10-2008 12:43 AM
Is there a cellular phone service provider that has a plan which includes unlimited enjoyinlife2006 General Cell Phone Service Discussion 2 02-24-2008 09:56 AM
When does us cellular free nights and weekend minutes end? sixy33 US Cellular 0 02-16-2008 09:00 PM
can I gat a free cell phone with no service plan and free shipping?? strandxtyler General Cell Phone Service Discussion 2 08-23-2007 02:32 AM
Apple has sold 525,000 iphone over the weekend @ $600? kimboo Apple iPhone 0 07-03-2007 01:53 AM



All times are GMT. The time now is 02:28 AM.

Powered by vBulletin® Version 3.6.5
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.0.0 RC8 ©2007, Crawlability, Inc.