I just signed up with Sprint yesterday, the phone I got is SCP 3200. I have a great signal outside but when I go into my house I almost completely lose it and my phone says "connecting to analog roam." I called spring tech support and they said that I have this problem because there's no coverage in my area, which is a lie. My dad and father in law both have cell phones and they never have a problem with their signal when they come here but I don't know what carrier they have. On the other hand my brother and sister in law, who live just down the road have sprint and both their phones work perfect here, inside and out. Could it be the phone, it has an internal antenna. Would one with an external entenna work better? Also, can I get a different phone even though I just signed up?