I purchased insurance ($5/month) when I purchased a cell for my daughter. The phone was lost last spring, but we just got around to requesting a new phone under the insurance. The response, from the insurer that Verizon outsources its insurance to, was that the claim had to be made within 60 days of loss, so no coverage.

Does anyone have experience with this situation? Seems totally irrational and unreasonable to me (why would an insurer impose this restriction)?