...i do?? please help me for i need to reset my cell phone.. Thanks for your kind answer!

You can try this as long as you can make a call?

If so the just dial *228 then send choose option 1 repeat then chose option 2 this will reset the password to your last for numbers of your phone number. I have done this several times, but I was able to make calls still.(It wasn't completely locked.)

U do not specify model ,plan details without giving away 2much info.otherwise good luck getting it unlocked...

you have to remmber your security code to format your hp..

have it unblock thru a certified nokia technician.